Your satisfaction IS OURPriority

At Breeze Nose, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns:

• Eligibility:
  Items must be returned within 30 days of purchase. To qualify for a return, the item must be unused, in its original packaging and in the same condition you received it.

• Non-Returnable Items:
  Due to hygiene reasons, used or opened products cannot be returned unless they are defective or damaged upon arrival.

• Process:
  To initiate a return, please contact our customer support team at [email address] with your order number and reason for the return. We will provide detailed instructions for sending the item back.

Refunds:

• Eligibility:
  Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• Processing Time:
  Approved refunds will be processed within 7–10 business days, and the amount will be credited back to your original method of payment.

• Shipping Costs:
  Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

Damaged or Defective Items:

If you receive a damaged or defective product, please contact us immediately at [email address] with photos and details of the issue. We will replace the item or issue a refund at no extra cost.

Legal Compliance:

Our return and refund policy complies with U.S. federal and state laws governing e-commerce transactions, including the Federal Trade Commission (FTC) guidelines on consumer rights.